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Let’s build your new state
Hi. I’m Mike and this is my shop. I sell fix-it services for things like processes and systems — aka “operations.”
My client is anyone whose operational conditions are limiting their strategic aspirations. That includes SMB owners, startup founders, functional directors, or executives, but isn’t limited to those groups.
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Stuff you might want
- Scaling production for new initiatives
- Meeting new workload demands
- Aligning with change in business strategy
- Mitigating risk for long-term success
- Lowering operating costs
- Integrating operations after acquisition
- Rebuilding trust after critical error
- The world
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Types of problems I fix
- Slower production
- Lower throughput
- ROI decreases
- More errors
- Lower capacity
- Missed deadlines
- Increased production costs
- Inefficiency
- Lower CSS or ESS
- Higher turnover
- Over-complexity
- Miscommunication
- Slow revenue
- Unfulfilled drive to take over the world
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Stuff I do
- Architect better systems
- Develop more efficient workflows
- Implement new tech solutions
- Leverage existing platforms or apps
- Engineer new processes
- Build taxonomies and information structures
- Standardize operations
- Centralize knowledge and information
- Integrate tech systems
- Automate workflows
- Evaluate tech platforms
- Configure digital workspaces
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How I fix stuff
- Take “snapshot” of current state
- Analyze current state
- Envision a realistic new state
- Design solution
- Model solution
- Test and validate solution
- Implement solution
- Achieve new state
- Monitor and manage new state
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Results I get
- Improved scalability
- Lower production costs
- Higher capacity
- Fewer errors
- More throughput
- Faster production
- Increased employee satisfaction
- Less turnover
- Better operational continuity
- World domination
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Stuff I’ve done before
Actions speak louder than words
Wrangling marketing processes
Wrangling marketing processes
More consistent lead times and better collaboration
Standardizing product content
Standardizing product content
Increased scalability and better resource sharing
Architecting product development
Architecting product development
Facilitated critical business growth
Designing inter-system taxonomy
Designing inter-system taxonomy
Better interoperability between systems
Developing metadata schema
Developing metadata schema
Facilitated automation and improved asset utilization
Structuring video workflows
Structuring video workflows
Standardized process and improved predictability
